Privacy Policy

Learn how we collect, use, and protect your personal information in compliance with Canadian privacy regulations and provincial data protection laws.

Our Privacy Commitment

STARS Lottery is committed to protecting your privacy and complying with all applicable privacy legislation in Alberta, Saskatchewan, and Manitoba. This policy outlines how we handle your personal information in our charity lottery operations.

Information Collection & Usage

Personal Information We Collect

  • Name and contact details for ticket purchases
  • Identification for age verification purposes
  • Ticket purchase records and transaction history
  • Winner notification information for prize distribution
  • Contact preferences for communication

How We Use Your Information

  • Lottery administration and draw verification
  • Winner notifications and prize distribution
  • Regulatory compliance and reporting requirements
  • Legal requirements and audits
  • Communication about lottery programs and results

Data Retention

  • Personal information retained only as required by law
  • Lottery records maintained for regulatory periods
  • Secure deletion when no longer needed
  • Compliance with retention schedules
  • Regular review and purging of outdated records

Security & Protection

Transaction Security

All ticket purchases are processed through secure, authorized retail channels with industry-standard data protection measures in place. Our systems employ encryption and secure protocols to protect your information.

Access Controls

Personal data is accessible only to authorized personnel for lottery administration, winner verification, and regulatory reporting purposes. Access is logged and monitored for security compliance.

Data Protection

Your information is protected through appropriate security measures, encryption, and access controls as required by Canadian privacy regulations and provincial data protection laws.

Cookies & Website Analytics

Cookie Usage

We use essential cookies for website functionality and optional analytics cookies to improve user experience and service delivery. Cookies help us understand how visitors interact with our website and improve our services accordingly.

Analytics Data

Website analytics collect anonymous usage data to understand visitor behavior and improve our services. All data is aggregated and cannot identify individual users. No personally identifiable information is collected through analytics.

Your Controls

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to manage cookie preferences in the settings menu.

Compliance & Your Rights

Regulatory Compliance

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy regulations in Alberta, Saskatchewan, and Manitoba for all data handling practices. Our privacy practices are regularly reviewed and updated to ensure compliance.

Your Privacy Rights

You have the right to access, correct, or request deletion of your personal information. You may also request information about how your data is used. Contact us to exercise these rights in accordance with applicable privacy laws.

Contact Information

For privacy-related inquiries or to exercise your rights, please contact our privacy officer through the information provided below. We are committed to addressing your privacy concerns in a timely and respectful manner.

Email: privacy@gamesproplay.com

Phone: 1-844-782-7775

Website: gamesproplay.com